|Manage your booking|
Manage an existing booking
If you wish to modify, cancel, print the voucher or the invoice for the hotel reservation with no need to be registered.
Your data are available in the email confirming your reservation. Get back your confirmation email.
Hotels reservation by phone
This modern hotel is centrally located within walking distance from attractions such as the British Museum, Covent Garden, Oxford Street, Piccadilly Circus or Regent's Park. It is the largest hotel in the centre of London, offering more than 1,600 rooms. In addition there are 3 restaurants, a bar and a cosy London pub. Russell Square underground station is just 2 minutes away, offering access to all areas of the city.
see more hotels
SALES AND CUSTOMER SERVICE
If you need help booking your hotel, change or cancel
Monday to Friday from 9am to 21pm
Saturday from 10am to 20pm
IF YOU HAVE ANY EMERGENCY
If you have any emergency or need help.
Monday to Sunday from 10am to 20pm