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Hotel Nh Palacio De Tepa       Charming hotel

San Sebastián, 2, 28012 Madrid - Madrid

Customer evaluations:    Hotel Nh Palacio De Tepa    6 (1 evaluations)
Hotel Nh Palacio De Tepa

Renovated in 2010, this charming, family-friendly city hotel offers guests rooms filled to the brim with history, and a property packed with interesting details such as the well dating back to the 17th Century, and the famous 'Estado Puro' tapas bar. It comprises a total of 85 rooms, including 1 suite and 15 junior suites and is ideal for business travellers and holidaymakers alike. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. There is a TV lounge, a cafe, a bar and a restaurant and guests will appreciate the conference facilities and wireless Internet access. They can also take advantage of the room and laundry services. Covered garage parking is available for those arriving by car and it is also possible to hire bicycles on the premises for an additional fee.



Rooms: 85
Type: City hotel, Business hotel, Historic hotel, Charming hotel, Family friendly hotel, Design hotel.
Hotel Chain: NH Hoteles

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  General information and How to arrive Hotel Nh Palacio De Tepa

This hotel is located in the heart of the historical and cultural heart of Madrid, in the district known as the 'Barrio de Las Letras'. It lies just 2 minutes' walk from the Plaza Mayor (Main Square) and is next to Plaza Santa Ana and just some 270 m from the nearest metro station (Anton Martin). The hotel lies very close to the most important museums in the capital such as the Prado, the Reina Sofia, and the Thyssen-Bornemisza Museum. Madrid Airport is approximately 17 km away.

From Barajas Airport guests should take the T1, T2, T3, T4 or the 24-hour 3rd party shuttle service (to be booked from hotel). From Atocha train station, get into the underground and exit at Atocha Renfe. The Linea 1 train takes around 7 minutes to get to Anton Martin station, which is only 2 stops away.

Facilities of Hotel Nh Palacio De Tepa

Air-conditioned in common areas Reception area 24h check-in 24h. Reception
Money Exchange Cloakroom Lift-s Cafe
Conference room TV room Breakfast room Dining room
Restaurant - Air-conditioned Restaurant - non-smoking area Restaurant -smoking area High chairs
Public Internet WLAN access point Room service Laundry service
Wheelchair accessible Bicycle rental (*) Garage Massage (*)
Gym.

Activities

Sports enthusiasts can enjoy a workout in the gym. They can also relax with a massage or spa treatment (both for an additional fee).

What to eat

The hotel features the 'Restaurante Palacio de Tepa' restaurant which serves traditional Spanish cuisine, and a traditional tapas bar 'Estado Puro' brought up to date with the help of Paco Roncero, and perfect for a snack or a tapas feast.

Services: Breakfast buffet, Lunch à la carte, Dinner à la carte.

Rooms of Hotel Nh Palacio De Tepa

    The guest rooms are brand new and are stylishly furnished with warm, natural, light colours and elegant dark wooden floors. All come with a private bathroom with a shower/bathtub and a hairdryer and offer a king-size and double bed with a pillow menu. They have all the amenities guests need to feel at home during their business or leisure stay. They are equipped with a direct dial telephone, a TV, a radio, wirless Internet access and a safe. Furthermore, a minibar, tea and coffee making facilities, air conditioning and heating are provided in all accommodation as standard. All units also feature either a balcony or a terrace. Bathroom, Shower, Bath, Hairdryer, Direct dial telephone, TV, Radio, Internet access, Minibar, Tea / Coffee, Double bed, King size bed, Central air-conditioned, Individual air-conditioned, Central heating, Individual heating, Safe, Lounge, Balcony, Terrace, Wheelchair accessible, Disabled bathroom.

Credit cards accepted in the Hotel Nh Palacio De Tepa

American Express, Diners Club, MasterCard, Visa, Maestro, Visa Electron.

Client's Opinions of Hotel Nh Palacio De Tepa

 Client's opinions Hotel Nh Palacio De Tepa 1 Client's opinions
Opinion of Javier - 5/7/2011
Stay in the hotel: May 2011
Evaluation: Hotel Nh Palacio De Tepa    6
Mi experiencia no ha sido muy positiva. Solicité en mi reserva una habitación con cama de matrimonio. Cuando llegué al hotel, en recepción me comentaron que me habían mejorado y que me habían asignado una habitación con cama de matrimonio pero que, en vez de ser esta de 1,50 metros, era una habitación con una cama de matrimonio de 2 metros. Cual fue mi sorpresa cuando, al acceder a la habitación coprobé que era una buena habitación pero con vistas al patio interior del hotel y no con vistas a los exteriores, como son la inmensa mayoría, salvo dos habitaciones por planta. Colocadas las cosas en el armario, al volver a salir del hotel, les comenté en recepción mi queja, indicándoles quie, cuando me habían dicho que me mejoraban por una cama de mayor tamaño, a la vez me podían haber indicado la peculiaridad de dicha nueva habitación es decir, con vistas interiores. Les dije que solo había dos habitaciones así por planta y me contestaron que como sabía yo ese detalle. Les tuve que contestar que había analizado el plano de emergercia y evacuación y que, interpretando tal documento, la conclusión era obvia, solo había dos habitaciones así en cada planta. Con posterioridad, el responsable de atención al cliente nos ofreció a cambiar de habitación, rechazando tal oferta, por cuanto ya habíamos colocado nuestras pertenencias y era para una sola noche. El tema es que si te dicen que te mejoran la reservar que te digan toda la verdad y que, con toda la información optes tu libremente. Gracias.

(*) Some services are to be paid directly in the hotel.
Security for your Bookings, We accept Visa, MasterCard, Visa Electron and American Express Security for your Bookings, We accept Visa, MasterCard, Visa Electron and American Express
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