+34 951 004 014

Privacy policy

The person responsible for processing the data collected through this Website is:

  • QUIEROHOTEL, S.L. (hereinafter, “QUIEROHOTEL”)
  • Av. Ortega y Gasset, 210. 2nd office. 21, 29006 - Malaga
  • [email protected]

Recipients

The personal data of the user of this Website will be processed for the following purposes:

  • Enable the maintenance, development and management of the formalized business relationship with Users who request QUIEROHOTEL services. This purpose includes the act of registering on the Website, as well as subsequent logins. The data processed for this purpose will be kept as long as said relationship is maintained and, once it ends, during the conservation periods and of prescription of responsibilities legally provided. The legal basis of the processing is the execution of a contract to which the interested party is a party.

  • Handle requests for information and/or queries: If applicable, respond to requests for information and/or queries made by the User. The data processed for this purpose will be kept until the request for information and/or consultation has been responded to and, after that, during the conservation and limitation periods of responsibilities legally provided. The legal basis of the treatment is: a) the consent of the User in case they use the contact form existing on this Website; or b) the legitimate interest of QUIEROHOTEL in providing a response to the User in the event that the User does not use said form (sending spontaneous e-mails, telephone calls, sending written requests by postal mail).

  • Sending commercial communications: If applicable, keep the User informed, even by electronic means, about the products, services and news of QUIEROHOTEL. The data processed for this purpose will be kept until the consent given for the receipt of said communications is revoked and, after that, during the conservation and limitation periods of responsibilities legally provided. The legal basis of the treatment is the consent of the User expressed through the means made available to them on this Website.

  • Enable the publication of comments by Users in the different entries of the Website. The data processed for this purpose will be kept until the User withdraws the consent given for the publication of said comments and, after that, during the conservation and limitation periods of responsibilities legally provided. The legal basis of the treatment is the consent of the User.

Recipients

QUIEROHOTEL may communicate the data to Wholesalers for the management of reservations; Public Administrations for compliance with legal obligations; to State Security Forces and Corps, to the Public Prosecutor's Office and/or to the Courts and Tribunals that require them within the framework of an investigation, investigation or procedure; and to banking entities for the management of collections and payments. You may also communicate the data to the following categories of managers: Providers of electronic communications, office automation, hosting, housing, computer maintenance, management, accounting, auditing, legal advice and representation. Some of these managers may be located outside the European Economic Area, in which case QUIEROHOTEL will have previously adopted the appropriate guarantees regarding data protection.

Rights

The interested parties may exercise their rights of access, rectification, deletion, limitation of processing, data portability and opposition, as well as withdraw consent at any time without affecting the legality of the processing prior to its withdrawal, by sending your request to QUIEROHOTEL, Avenida José Ortega y Gasset, 210 - 2º Office 21; or to the email address [email protected]. In any case, interested parties have the right to file a claim with the corresponding supervisory authority if they deem it appropriate.

SALES AND CUSTOMER SERVICE

If you need help booking your hotel, change or cancel

Monday to Friday from 9h to 20h
Saturday from 9h to 14h

EMERGENCIES AT DESTINATION

If you have an emergency.

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